United Kingdom

1st Class -   £2.95  ( delivery 1-3 days on average )

1st Class Recorded -                 £4.50   (delivery 1-3 days)

Next Day Special Delivery* -     £6.95

Saturday Special Delivery* -    £11.95

* Next Day delivery requires order to be placed before 1pm

International Delivery

Standard International Airmail Tracked  - 5-10 Days (£9.95)

Regular Airmail - NON Tracked - Non tracked packages are a cheaper option though we have  no way of tracking your item and will not be able to assist you if it  does not arrive. - - 5-10 Days (£5.95) 

Courier – Best option for High Value orders or if you need rapid delivery.  Includes free insurance. 2 - 4 Days (£55.00)   

We accept the following payment methods:

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Returns and refunds

Returns

*  Please note that all returns for either unwanted or damaged/faulty  goods must be confirmed by Green Fingers Garden Seeds ltd by either  phone, post or e-mail. Any goods sent back without prior consent from  Green Fingers Garden Seeds ltd  will be sent back at your cost.

* All returns are the responsibility of the customer until they reach Green Fingers Garden Seeds.

*  If you would like to return your items for any reason at all, you may  do so within 7 days of receiving your purchase. Items returned must be  in a new and unused condition. We will refund the cost of the items;  however shipping charges are non-refundable.

Faulty products / damaged items:

*  In the highly unlikely event that an item sent to you is found to be  faulty, you may send it back to us for a replacement. We will refund the  cost of sending the item back to us. In the UK, items should be sent  back via First Class Recorded Delivery. We will not accept extra charges  for other courier services or guaranteed next day services. Overseas,  items should only be sent back using your countries national postal  service. We recommend using an insured delivery method; however we will  not accept extra charges for Fed-Ex or other overnight courier services

*  Please make sure that you have clearly read any instructions that may  have come with the product, or may be displayed on our website, as  products found not to be faulty when they come back to us, will be sent  back to you at your cost. Please note that our return policy also
applies.  

Exchanges:

*  If you would like to exchange your items for different products in our  range, you may do so within 7 days of receiving them. Items returned  must be in a new and unused condition. Please detail which items you  would like as replacements. We will charge your card for the cost of  sending these replacements out to you, as well as any extra balance that  your updated order may incur. Please note that our return policy also  applies.

Please use this address for the return of any items or correspondence

Green Fingers Garden Seeds ltd
PO Box 651
Farnham
Surrey
GU9 1JJ
England